Privacy policy

Effective Date: 2 May 2026

Habibi Thobe operates this website and store, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern in relation to your personal information.

By using our Services, you confirm that you have read and understood this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

“Personal information” means information that identifies you or can reasonably be linked to you.

We may collect the following types of personal information:

  • Contact details: name, billing address, shipping address, phone number, email address
  • Payment information: card details, payment confirmations, transaction data
  • Account information: username, password, preferences
  • Transaction information: purchases, returns, exchanges, browsing activity
  • Communications: messages you send to us
  • Device information: IP address, browser type, device identifiers
  • Usage information: how you interact with our website

2. HOW WE COLLECT YOUR INFORMATION

We collect personal information:

  • Directly from you (e.g. when you place an order or contact us)
  • Automatically (e.g. through cookies and similar technologies)
  • From service providers (e.g. payment processors, Shopify)
  • From third parties or partners

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

Provide and Improve Our Services

  • Process orders and payments
  • Deliver products
  • Manage your account
  • Handle returns and exchanges
  • Personalise your shopping experience

Marketing and Advertising

  • Send promotional emails (you can opt out anytime)
  • Show relevant ads based on your activity

Security and Fraud Prevention

  • Protect against fraud and unauthorised activity
  • Secure our website and systems

Customer Support

  • Respond to enquiries and provide assistance

Legal Compliance

  • Comply with legal obligations
  • Enforce our Terms and policies

4. HOW WE SHARE YOUR INFORMATION

We may share your personal information with:

  • Shopify and service providers (e.g. payments, shipping, hosting, analytics)
  • Marketing partners to deliver advertising (in line with their own privacy policies)
  • Third parties when required by law
  • Business transfers (e.g. merger or sale of business)

We do not sell your personal information.

5. SHOPIFY

Our store is hosted by Shopify. Shopify may collect and process your personal information to provide and improve the Services.

To learn more, visit:
https://privacy.shopify.com/en

6. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices. You should review their policies before providing personal information.

7. CHILDREN’S DATA

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16.

If you believe a child has provided us with personal information, please contact us and we will delete it.

8. SECURITY AND DATA RETENTION

We take reasonable steps to protect your personal information. However, no system is completely secure.

We retain your information only as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

9. YOUR RIGHTS (UK & EEA)

If you are in the UK or European Economic Area, you have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, contact us at:
habib@habibithobe.com

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

10. MARKETING PREFERENCES

You can unsubscribe from marketing emails at any time using the link in our emails.

We may still send you transactional messages (e.g. order confirmations).

11. INTERNATIONAL DATA TRANSFERS

Your information may be processed outside the UK or EEA.

Where this happens, we ensure appropriate safeguards are in place, such as standard contractual clauses.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. CONTACT US

If you have any questions about this Privacy Policy or your data, contact us:

Email: habib@habibithobe.com
Phone: +44 7342 510122

Address:
Habibi Thobe Ltd
33 Main Road
Oldham
OL9 6JX
United Kingdom